Privacy policy

At Custom Threads, we take your privacy seriously.

By visiting the Custom Threads owned website,, or other Custom Threads owned websites, you agree to accept the conditions described in this Privacy Notice. Please read on for a description of our Privacy Policy.

Changes in Privacy Policy

This policy is effective July 25, 2014, and was last revised on July 25, 2014. We reserve the right to change, modify, or update this policy at any time without notice. Any substantial changes in the way we use your personal information will be posted on this site. To remain apprised of the current policy, users should check this page regularly for changes. Your use of our site following any such change means that you agree to the modified rules.

If you have questions or concerns about this Privacy Policy or wish to change the information we retain about you, please email us at

What Personal Information Does Custom Threads Gather About Customers?

Here are the types of information we gather:

  1. Information You Give Us

We receive and store any information you enter on our web site or provide in any other way. This information includes your name, address, city, state, zip code, phone number, and email address. We use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our services, and communicating with you. We also use customer information to provide you with periodic mailings regarding new products and services, discounts, special promotions, or upcoming events. If you do not want to receive such mailings or telephone calls from us, please click here for contact information.

  1. Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser to enable systems to recognize your browser and to provide customized features and marketing. If you choose, the help portion of the toolbar will generally tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you should note that disabling cookies may impact the functionality of the website. We also track the performance metrics of our outbound email campaigns and traffic within and record recent purchasing data from our customers.

Does Custom Threads Share the Information It Receives?

Information about our customers is an important part of our business, and we share customer information only as described below:

  1. Agents

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

  1. Business Transfers

In the event that Custom Threads or substantially all of its assets are acquired, customer information may be one of the transferred assets.

Protection of Custom Threads and Others:

We release account and other personal information when we believe release is appropriate to comply with the law or protect the rights, property, or safety of Custom Threads, our affiliates, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  1. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  2. We do not reveal your credit card number when confirming an order, but we transmit your credit card number to the appropriate credit card processor when we process your order.


We have put in place reasonable precautions to protect information from loss, misuse, and alteration. However, the safety and security of your information also depends on you. The transmission of information via the Internet is not completely secure. Although we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.

While we strive to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit to us or through the Service. Once we receive your transmission, we will use reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. Please note that your e-mail, like most, if not all, non-encrypted Internet communications, may be accessed and viewed by other Internet users without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider sensitive or confidential. If you wish, you may contact us instead via telephone at the numbers provided throughout the Service or at the address below.

 California Privacy Rights

Under California Civil Code § 1798.83, residents of the State of California that have provided any information personal to you (“Personally Identifiable Information”) to us have the right to request a list of all third parties to which we have disclosed Personally Identifiable Information during the preceding year for direct marketing purposes.

Alternatively, the law provides that if we have a privacy policy that gives either an opt-out or opt-in choice for use of Personally Identifiable Information by third parties (such as advertisers or affiliated companies) for marketing purposes, we may instead provide you with information on how to exercise your disclosure choice options.

If you are a resident of the State of California and request information about how to exercise your third party disclosure choices, please send a request to with a preference on how our response to your request should be sent.

Additionally, CalOPPA requires us to disclose how we respond to “do-not-track” requests from our customer-users. At this time, we do not currently respond to “do-not-track” requests from our customers.

Switzerland and The European Union

This Privacy Notice is governed by United States law, and we make no representation that any part of the Service is appropriate or available for use in locations outside of the United States. Any translations of the Service into languages other than English are for your convenience only. In the event you visit the Service from outside the United States, please know that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using the Service, you understand that your information may be transferred to our facilities and to those third parties with whom we may share it as described in this Privacy Notice.

By using any part of the Service, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use any part of the Service.

Consent to Privacy Notice: Binding Agreement

All parts of the Service are controlled, operated, and administered entirely within the United States. By using any part of the Service, you signify your agreement to the terms of this Privacy Notice. If you do not agree with any provision of this Privacy Notice, please do not disclose any personal information through the Service.

This Privacy Notice is governed by the laws of the State of Michigan.

This Privacy Notice and the notices outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.

Revoking and Deleting Personal Information

We welcome your questions, comments, and all feedback pertaining to your privacy or any other issue with regard to the Service.

At any time, you may ask us to cease any further use of your e-mail address and direct us to delete any Personally Identifiable Information you have supplied.  Although it is not always possible to remove or modify such information, we will make reasonable efforts to do so.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  If you have given us information for one of those third parties we mentioned above and we have already passed it on, we may not be able to delete or change the information.

If you have any questions regarding this Privacy Notice or any part of the Service, you may contact us by sending us an e-mail stating your request to or by contacting us in writing at the address provided below:

Custom Threads & Sports
[Re: Privacy Compliance Officer]
260 Engelwood Drive. Suite A. Orion, MI 48359, United States